Support

Get help

Two ways to reach us, depending on where you're starting from.

Email us directly

No account needed. Send a message to support@caliberbase.us and it goes straight to our team — we read and answer every one ourselves.

Email support@caliberbase.us

Already have a CaliberBase Vault account?

Sign in and open Support from your account menu for the full support ticket system — available on every plan, including the free one. Attach files, track replies, and hear back from our team in the same place, no email thread required.

Sign in

Looking for a quick answer first?

Most common questions about plans, encryption, and what happens if you cancel are already answered on the FAQ.

Read the FAQ